The Cloud Hotel-Kaohsiung｜About

About Us

The Cloud Hotel-Kaohsiung

Cloud Exquisite Hotel ~ Create a refined and elegant, simple and quiet hotel atmosphere, fully showing the new style of elegance and luxury. The foyer area is 4.3 meters high, with a distinctive style of themed lighting and art decorations. The guest rooms are simple in style, creating a comfortable and comfortable rest space; the cost performance is superior.

The whole hall adopts high-definition LCD TV, independent spring bed, high-efficiency independent temperature-controlled air conditioning system, wired broadband and wireless WIFI network system. Some rooms are equipped with multimedia computer equipment, free self-service laundry, and coin-operated clothes dryer. The 24-hour concierge reception counter provides relevant travel consulting services, supplying several books and publications, free Internet access, free use of bicycles and other services.

Attaches great importance to the safety of accommodation, regular and irregular environmental disinfection dual-track system, safety inspection certificates for drinking water and spare parts, regular fire drills and fire equipment declaration inspections, and employee disaster prevention education and training. Access control vehicles and personnel entry and exit control, 24-hour regular and fixed-point patrols, etc.

It is a transportation hub, and is close to tourist hotspots such as Liuhe International Tourist Night Market, Xinjuejiang Business District, boutique department stores, and Aihe Scenic Area. In conjunction with the MRT route, the margin of the tour will be greatly extended and the depth of the tour will be enhanced, so that the tour will no longer be exhausted. It is definitely the best choice for group, business and hotel experience.

The Cloud Hotel-Kaohsiung

address：民主路18號

Tel：07-2867069

FAX：07-2867058

website：http://ks.cloud-hotel.com.tw/en

The Cloud Hotel-Kaohsiung

1. Check in

The hotel accepts check-in after 16:00 pm (please refer to the room introduction; the latest reservation time (keep the room on the latest time): 24:00 pm), please show the "Reservation" "Success Form" and "Identity Document" for processing.

2. Late check-in time

If the booker cannot check in before the "Last Reservation Time" for some reason on the day of the stay, the booker (or the check-in) must inform the hotel in advance. If there is no agreement with the hotel for the check-in time and the check-in time exceeds the reservation time, the reservation (and the occupant) will be regarded as unconditional abandonment of the reservation (accommodation rights).

3. Check out

The hotel's check-out time (Check-out) is (before 11:00 am), and other transactions between the booker and the hotel (such as extended stay, extra bed, meals, tips, telephone charges, etc.) , must be settled with the hotel on-site.

4, order changes

The reservation should be made 3 days before the date of check-in (excluding the day of check-in).

Each order is limited to one change, limited to the original hotel, and no refunds will be processed after the change is completed.

After the order is changed, if the total order fee is greater than the total cost of the original order, the booker should make up the difference. (limited to the original hotel)

After the order is changed, if the total order fee is less than the original order fee, the booker shall not request a refund of the difference. (limited to the original hotel)

If the total amount of the agreed house price is received in advance, it shall be handled in one of the following ways:
Proportional refund of the total amount of the prepaid agreed house price:
(1) If the cancellation notice of the passenger arrives before the third day before the scheduled accommodation date, the operator shall refund 100% of the total amount of the agreed room rate received in advance.
(2) If the passenger's cancellation notice arrives between the first day and the second day before the scheduled accommodation date, the operator shall refund 50% of the total agreed room rate received in advance.
(3) If the passenger's cancellation notice arrives on the day of the scheduled stay or the cancellation notice is not received, the operator may not refund the total amount of the pre-paid agreed room rate.

Keep the paid amount within two months as a discount for future consumption:
(1) If the cancellation notice of the passenger arrives before the scheduled accommodation date, the paid amount can be retained within two months as a discount for future consumption.
(2) If the passenger's cancellation notice arrives on the day of the scheduled stay or the cancellation notice is not received, the operator may not refund the total amount of the agreed room rate received in advance.